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Can not upgrade gold membership


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#1 sakatsuku

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Posted 26 May 2017 - 01:16 AM

I have cancelled the recurring payments, but when I want to upgrade my membership, it still tell me "You cannot upgrade to another package until you cancel your recurring payments on your current subscription"

 

What could I do now?

 

Attached File  20170526090304.jpg   40.02KB   2 downloads

 

Attached File  20170526090356.jpg   64.94KB   2 downloads



#2 Youbecient

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Posted 03 June 2017 - 04:08 PM

Hello Sakatsuku,

Same problem here.Nobody could help me except admin Max; moderators told me.

But he doesn't answer.

Did Someone helped you?

Thanks for your answer.



#3 sakatsuku

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Posted 06 June 2017 - 01:55 AM

Hello Youbecient

 

Nobody helped me, and I have sent a message to admin Max, no answer too

 

My subscription was expired last week, now I  must pay for a new subscription



#4 GJPA

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Posted 06 June 2017 - 06:29 AM

Hi there I cancelled my 12 month membership and was trying to get the lifetime membership but it won't let me

 

Hi there again.

I have emailed you before with reply. I had cancelled my membership for 1 year subscription so that I could activate the lifetime one but it won't let me do it can you help please.

subscription to Gold Membership (1 Year)

You will not be invoiced for this Subscription again.



#5 pecodicat

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Posted 07 July 2017 - 04:05 AM

I have cancelled the recurring payments, but when I want to upgrade my membership, it still tell me "You cannot upgrade to another package until you cancel your recurring payments on your current subscription"

 

What could I do now?

 

attachicon.gif20170526090304.jpg

 

attachicon.gif20170526090356.jpg

After you cancelled your recurring payments you have to wait till your subscription expires then you can upgrade, thats how it worked for me.